Frequently Asked Questions
- Help Desk
- Interactive TV (ITV)
ITV is used as a mode of face-to-face teaching/meeting across two or more distant sites. ITV room reservation and setup is managed through the help desk.
- ITV Room Reservation
JagSpace provides centralized access to university resources using the internet.
- Map a network drive
Create a connection to a shared network drive, such as M-Drive, P-Drive, Q-Drive, etc.
Mobile devices, smart devices.
- myUHV Account
myUHV self-service account and login issues
- Phone & Fax
Phone/Fax equipment installation and usage.
- Replacement Cycle
Computer hardware replacement cycle