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University of Houston-Victoria


How to Connect to WiFi

Need Help? – Please contact us with any of your WiFi questions, concerns, or problems

Contacting the UHV Tech Support Desk

Internet Outage Form

877.970.4848 ext. 4399| | Service Portal |Hours

Victoria Campus | UC 203 | x4399

Katy Campus | 3-19 | x3919


Onboarding is here!

What is onboarding? Onboarding is a simplified process of connecting your devices to our WiFi environment.


Simplified process regardless of device

  • Self-Service
  • Certificate based security
  • Certificate lifespan:

As part of the onboarding process, a certificate is installed on your device. This means you don’t need to re-enter your account information all the time. The certificates have a lifespan and can change without notice.

Below are the current lifespans for Students:

  • Certificates will expire after the conclusion of the Spring and Summer semesters
  • Use during the Fall semester, and Spring semester is included

Below are the current lifespans for Faculty and Staff:

  • Certificates will expire 365 days after issued
  • If you onboard August 15, 2016 the certificate expires August 14, 2017

Visit and complete the onboarding process to get a new certificate.

Wireless Networks at UHV

Jaguar Wifi Network (secure access)

  • The WiFi network for UHV Students, Faculty, and Staff
  • The faster WiFi network
  • UHV account required
  • Provides secure communication
  • Full access to campus resources
  • Device Connection Guides

UHVGuest WiFi Network

  • The WiFi network for UHV campus visitors
  • No registration or login account required
  • Internet access only
  • Unencrypted WiFi Network
  • Limited bandwidth