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University of Houston-Victoria

Public Information and Emergency Response (PIER)

The University of Houston-Victoria utilizes the Public Information and Emergency Response (PIER) System to manage critical communication during an emergency event. PIER is an on-demand communication management web application. The PIER system is designed for external and internal communication applications where speed, efficiency and direct communication are important. PIER puts all critical tools needed by communicators into a single, easy-to-use communication platform.

PIER’s mass notification features allow the university to send messages to students, faculty and staff in seconds via SMS text or text-to-voice message to cell phones, PDAs and landlines. Additionally, information may be delivered by sending mass emails, faxes or updates to social networks such as Twitter, LinkedIn and Facebook.

The University of Houston-Victoria Emergency Information website is hosted on the PIER system and is accessible at  Annually, the Safety & Risk Manager will coordinate with the Director of Marketing and Communications and the Web Services Manager to send a notice to faculty, staff and students to review and update their emergency contact information in the PIER system.